Last Updated: July 2026

At Vihana Divine Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.vihanadivinemart.com.

By using our website, you agree to the terms of this Privacy Policy.

---

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Shipping & Billing Address
• Payment Information (processed securely through payment gateways)
• Order History

Automatically Collected Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies

---

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our website and shopping experience.
• Respond to your enquiries.
• Prevent fraud and unauthorized activities.
• Comply with legal obligations.

If you subscribe to our newsletter, we may also send promotional emails about new arrivals, festive collections, and exclusive offers. You can unsubscribe at any time.

---

3. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking details.

All online payments are processed securely through trusted third-party payment gateways using industry-standard encryption.

---

4. Cookies

Our website uses cookies to:

• Remember your shopping cart.
• Improve website performance.
• Understand visitor behaviour.
• Enhance your browsing experience.

You can disable cookies through your browser settings, although some website features may not function properly.

---

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers such as:

• Payment Gateway Providers
• Courier & Shipping Partners
• Website Hosting Services
• Email Service Providers

These providers only receive the information necessary to perform their services.

---

6. Data Security

We implement appropriate technical and organizational measures to protect your information from:

• Unauthorized access
• Alteration
• Disclosure
• Loss
• Misuse

While we strive to protect your information, no method of transmission over the Internet is completely secure.

---

7. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your details.
• Delete your account (subject to legal requirements).
• Unsubscribe from marketing communications.

For any such requests, please contact us using the details below.

---

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

---

9. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

---

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the revised effective date.

---

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Vihana Divine Mart

📍 C-17, Moti Kunj, Mathura, Uttar Pradesh – 281001

📧 support@vihanadivinemart.com

📞 +91 80779 18277

---

Your Consent

By using www.vihanadivinemart.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.